Help Center

1. Open the app and tap 'Get Started' on the welcome screen 2. Choose 'Sign Up' to create a new account 3. Enter your email address and create a secure password 4. Verify your email address when prompted 5. Complete the onboarding process to set up your profile

The onboarding process collects comprehensive information: - Personal Information: Name, age, gender, height, weight - Bodybuilding Goal: Build mass, get shredded, body recomposition, or build strength - Training Experience: Newbie, beginner, intermediate, or advanced - Equipment Access: Home gym, commercial gym, or limited equipment options - Training Frequency: How many days per week you can train - Physical Limitations: Any injuries or mobility restrictions - Time Availability: How much time you have per workout session

No, all onboarding steps are required to ensure the AI can generate an effective, personalized program.

1. Go to the 'Profile' tab 2. Tap 'Edit Profile' 3. Update any information 4. Save changes (will affect future program generation)

You can update any information in your Profile settings. Changes will be reflected in future program generations.

Check your email for a verification link from Hypertrofie and click it to verify your account.

No, an account is required for personalized programs, progress tracking, and AI coaching features.

The AI uses advanced language models with your complete profile data: - Bodybuilding goals and training experience - Available equipment and time constraints - Physical limitations and preferences - Science-based progressive overload principles - Bodybuilding-focused exercise selection

Program generation typically takes 30-60 seconds, depending on server load and complexity of your requirements.

Yes, you can request program modifications through the AI Coach or wait for your next program cycle (8-12 weeks).

- Your bodybuilding goal (mass, shredded, recomposition, strength) - Training experience level - Available equipment - Training frequency preference - Time constraints per workout - Physical limitations or injuries

Programs are designed for 8-12 week cycles to allow proper adaptation and progressive overload.

The app is designed around one active program at a time for optimal focus and progression.

Hypertrofie offers various pricing tiers available through the App Store.

Pricing is managed through Apple's App Store. Check the subscription section in the app for current pricing.

The app offers a trial period, but full AI features require a premium subscription.

The trial includes full access to AI program generation, workout tracking, progress analytics, and AI coaching.

Trial duration is configured through the App Store subscription settings.

Both provide the same features; annual plans typically offer cost savings over monthly billing.

Update payment methods through your Apple ID settings in iOS Settings > Apple ID > Payment & Shipping.

Common reasons include insufficient funds, expired cards, or billing address mismatches. Contact your bank or update payment info.

1. Go to iOS Settings > Apple ID > Subscriptions 2. Find Hypertrofie 3. Select 'Cancel Subscription' 4. Confirm cancellation

No, you won't be charged after cancellation, but you'll retain access until the current billing period ends.

Refunds are handled by Apple. Contact Apple Support directly for refund requests.

Apple subscriptions cannot be paused, but you can cancel and resubscribe later.

1. Sign in with the same Apple ID 2. The app will automatically restore your subscription 3. If needed, use 'Restore Purchases' in the app

Your subscription status is displayed in the Profile tab of the app.

Billing history is available in your Apple ID account settings under Purchase History.

Cancel your current subscription and resubscribe to the annual plan.

Your data remains saved in your account and will be restored if you resubscribe.

Yes, simply resubscribe through the app or App Store.

1. Go to the 'Workouts' tab 2. Select your current program 3. Choose today's scheduled workout 4. Tap 'Start Workout'

Yes, you can select any workout from your program, though following the schedule is recommended for optimal progression.

You can either do the missed workout or continue with the current day's workout. The AI Coach can provide guidance on the best approach.

Yes, you can view all exercises, instructions, and target muscles before starting your workout.

The app displays your scheduled workout on the main dashboard and in the Workouts tab.

1. Complete your set 2. Tap the weight field to enter the weight used 3. Confirm reps completed 4. Hit 'Complete Set' 5. Use the rest timer between sets

😴 Too Easy (RPE 1-3), 😊 Easy (RPE 4-5), 😐 Moderate (RPE 6-7), 😤 Hard (RPE 8-9), 🔥 Maximum Effort (RPE 10). This Rate of Perceived Exertion helps the AI calibrate your training intensity perfectly.

Tap the weight or rep fields during your workout to adjust the values before logging your set.

Yes, you can skip exercises if needed, though it's better to substitute with similar movements.

Ask the AI Coach for exercise alternatives, or manually select substitute exercises during your workout.

Log whatever you complete. The app tracks partial workouts and adjusts future progressions accordingly.

The app includes an automatic rest timer that starts after completing a set, with customizable durations based on exercise type.

Yes, you can pause and resume workouts. Your progress is saved automatically.

The app saves progress automatically, so you can resume where you left off when you restart.

Exercise instructions and form cues are displayed when you tap on any exercise in your workout.

Form guidance is provided through the AI Coach, which can give detailed technique instructions.

Each exercise displays its primary and secondary muscle groups in the exercise details.

Equipment requirements are shown for each exercise and filtered based on your available equipment.

Yes, the AI Coach can provide alternative exercises for any movement in your program.

Starting weights are estimated based on your training experience level and can be adjusted during your first few workouts.

The app uses automatic progression algorithms, typically increasing weight when you hit the top of your rep range.

Progressive overload is gradually increasing training stimulus over time through weight, reps, or volume increases to drive continued adaptation.

The app tracks your performance and automatically suggests weight increases when you successfully complete all sets in the prescribed rep range.

Yes, you can manually adjust weights during workouts if the suggested weight feels too heavy or light.

Adjust the weight during your workout, and the app will recalibrate future suggestions based on your actual performance.

Your workout history is available in the Progress tab, showing completed workouts, performance trends, and consistency metrics.

Personal records are automatically detected and tracked, with PRs displayed in the Progress tab and individual exercise histories.

- Workout completion and consistency - Personal records for all exercises - Total training volume and progression - Body measurements and weight - Strength trends and analytics

Yes, the Progress tab includes charts and trends showing your improvement across multiple metrics over weeks and months.

1. Go to Progress tab 2. Tap 'Body Measurements' 3. Select measurement type (weight, body fat, circumferences) 4. Enter current measurement 5. Save with date stamp

Progress photos are stored securely with your account data.

Total volume is the sum of weight × reps × sets across all exercises, representing your total training workload.

Workout intensity considers the weight used relative to your personal records and the effort level of each exercise.

Personal records are your best performances for each exercise, automatically tracked and updated by the app.

Progress indicators include: - Increasing personal records - Higher total training volume - Improved workout consistency - Body measurement improvements

Progress rates vary by experience level, but the app tracks your individual trends and the AI Coach can provide personalized guidance.

You can ask about: - Program modifications and exercise substitutions - Form improvement and technique tips - Plateau breaking strategies - Recovery and fatigue management - Progress analysis and planning - Training consistency issues

The AI has access to your complete training context including workout history, personal records, progress trends, current program, and user profile.

Yes, the AI can suggest exercise substitutions, adjust training parameters, and recommend program modifications based on your needs.

Yes, the AI Coach is available anytime within the app through the AI Coach tab.

The AI is trained on scientific exercise principles and has access to your complete training data, providing personalized, evidence-based recommendations.

The AI can provide detailed form instructions and technique tips, though it cannot visually analyze your form.

Ask specific questions like 'Why am I stalling on bench press?' or 'How can I break through my squat plateau?' for targeted advice.

The AI can provide general nutrition guidance related to your bodybuilding goals, though it's not a replacement for professional nutrition counseling.

Ask about fatigue, sleep, stress, or recovery concerns, and the AI will provide personalized recommendations based on your training data.

The AI can suggest modifications for minor issues, but always consult healthcare professionals for injury diagnosis and treatment.

More specific questions yield better answers. Include context about your goals, current situation, and what you've already tried.

Update your bodybuilding goal in Profile settings. This will influence future program generation: - Build Mass (bulking focus) - Get Shredded (cutting focus) - Body Recomposition (simultaneous muscle gain/fat loss) - Build Strength (powerbuilding approach)

Yes, update your training frequency in Profile settings to change how many days per week you train.

Modify your equipment preferences in Profile settings to ensure exercises match what you have access to.

Yes, ask the AI Coach for exercise substitutions or alternatives that fit your preferences and equipment.

Update your physical limitations in your profile and ask the AI Coach for modified exercises that work around your injury.

Adjust your time availability in Profile settings, and future programs will be generated to fit your schedule.

A deload week involves reducing training volume or intensity to allow recovery and prevent overtraining, typically every 4-6 weeks.

- Bulking programs focus on muscle building with higher volume - Cutting programs maintain muscle while in a caloric deficit - The app adjusts exercise selection and programming based on your goal

Body recomposition involves simultaneously building muscle and losing fat, requiring balanced programming and careful nutrition management.

RPE (Rate of Perceived Exertion) measures how hard an exercise feels, helping guide intensity and progression decisions.

Training to failure occasionally can be beneficial, but the app focuses on sustainable progression with most sets stopping 1-3 reps short of failure.

Rest periods vary by exercise type: - Compound movements: 2-5 minutes - Isolation exercises: 1-3 minutes - The app provides specific rest recommendations

Ask the AI Coach for bodyweight or hotel gym modifications, or update your equipment settings temporarily.

The app generates programs based on your available equipment, automatically selecting appropriate exercises.

Yes, select 'home gym' during setup and specify your available equipment for home-appropriate programming.

Update your frequency preferences, and the app will generate full-body or upper/lower split programs optimized for your schedule.

Continue with your program schedule or ask the AI Coach for guidance on whether to make up missed sessions.

Yes, though inform the AI Coach about other training so it can adjust your program intensity accordingly.

Weight unit preferences can be adjusted in the app settings within your Profile tab.

Notification settings are available in: - App settings in Profile tab - iOS Settings > Notifications > Hypertrofie

Rest timer automatically adjusts based on exercise type.

Privacy controls are available in the Profile settings, including data sharing and analytics preferences.

The app includes offline capabilities to minimize data usage, with sync occurring when connected to wifi.

- Workout reminders - Achievement notifications - Progress milestones - Recovery recommendations

Configure workout reminder times in the notification settings within your Profile.

Yes, you can set specific times for workout reminders and other notifications.

Disable notifications through iOS Settings > Notifications > Hypertrofie or in the app's notification settings.

Check that notifications are enabled in both iOS settings and the app, and verify Do Not Disturb isn't blocking them.

This known issue has been addressed. If you experience it: 1. Force close the app 2. Restart the app 3. Restart your device if needed 4. Ensure you have the latest version

1. Check internet connection 2. Force sync by pulling down on the Progress tab 3. Restart the app to trigger sync 4. Data syncs automatically when connection is restored

1. Verify email and password are correct 2. Check internet connection 3. Try 'Forgot Password' if needed 4. Contact support if issues persist

1. Check internet connection (AI requires connectivity) 2. Restart the app 3. Ensure subscription is active 4. Try a simpler question first

1. Ensure all onboarding information is complete 2. Check internet connection 3. Restart the app 4. Contact support if generation consistently fails

1. Check internet connection 2. Restart the app to refresh exercise database 3. Clear app cache by restarting device

1. Check internet connection and sync 2. Pull down on Progress tab to refresh 3. Data may be syncing in background 4. Contact support if data doesn't appear

1. Ensure internet connection during changes 2. Don't force close app immediately after changes 3. Restart app to trigger sync 4. Check that changes are reflected after restart

Pull down on the Progress tab or restart the app to trigger a sync with our servers.

The app has offline capabilities: - Workout logging works offline - Data syncs when connection returns - Exercise database is cached locally

Yes, for core workout features. AI Coach and program generation require internet connection.

Data is automatically backed up to secure cloud storage with your account.

Use the 'Forgot Password' option on the login screen to reset your password via email.

Check your email for a verification link and click it. Request a new verification email if needed.

Email changes may require contacting support for security verification.

Contact support for assistance with locked accounts.

Account deletion options should be available in Profile settings or by contacting support.

Account merging requires contacting support, as it involves manual data migration.

Support options are available in the Profile tab, including in-app support and contact information.

Response times vary based on issue complexity and support load. Typical responses are within 24-48 hours.

Yes, feature requests can be submitted through: - In-app feedback in Profile settings - App Store reviews - Direct support contact

Bugs are automatically tracked by our system, or you can manually report through support channels.

Feedback options include: - In-app feedback in Profile settings - App Store reviews - Support contact channels

No, we currently do not have a user community. All support and interaction is handled through the app and official channels.

The AI Coach is your primary source for personalized workout guidance and tips.

Exercise instructions are provided through the AI Coach and in-app exercise descriptions.

Progress sharing capabilities may be available through the app's social features or export options.

Updates are delivered through the App Store, with feature announcements potentially available in-app.

The app is based on current exercise science research on progressive overload, hypertrophy, and strength development.

The AI has access to your complete training data and can provide consistent, data-driven recommendations. While human coaches can offer limited personalized interaction, the AI Coach is designed to deliver high-quality programming based on scientific principles and your unique context.

Progressive overload is implemented through: - Automatic weight progression when rep targets are met - Volume increases over time - Exercise complexity progression - Our intelligent progression system manages these adjustments

Rep ranges are optimized for hypertrophy (muscle growth) based on current research, typically 6-15 reps for most exercises.

Training volume is calculated as weight × reps × sets, providing a measure of total training workload.

We collect data necessary for app functionality including workout performance, progress tracking, and account information. For detailed information, please review our Privacy Policy at hypertrofie.com/privacy.

We implement industry-standard security measures including encrypted data transmission, secure authentication, and privacy-focused data handling practices. For complete security details, visit our Privacy Policy at hypertrofie.com/privacy.

Our data sharing practices are fully outlined in our Privacy Policy. We only share data with essential service providers necessary for app functionality. Visit hypertrofie.com/privacy for complete details.

You can request a copy of your data through support. Your data always remains accessible through your account.

Review our Privacy Policy at hypertrofie.com/privacy for information on your rights under GDPR.

You can request data deletion through support channels or account deletion options in Profile settings. See our Privacy Policy at hypertrofie.com/privacy for more information.

Contact our team about gym partnerships or enterprise usage.

Contact us for information on enterprise plans and bulk subscriptions for gyms or fitness organizations.

Contact our team for partnership opportunities through official support channels.